Trusted by landlords in Nairobi, Mombasa & Kisumu. M-Pesa rent matched to the right tenant. SMS rent reminders & receipts, sent for you. Long-term rentals and BnBs in one dashboard. A caretaker app for the work on the ground. Built in Kenya, for Kenyan property owners

Manage every property you own, bila stress.

Long-term rentals, short stays, or both. Rent, bookings, bills and tenants in one reliable place.

What do you manage?

  • Active Helpline
  • Real-time Updates
For landlords

All your tenants, organised in one place.

Here at PropMS we keep every tenant's details, lease, unit, and balance in one clean list. Add a new tenant in seconds and always know who has paid and who hasn't.

  • Bills are sent automatically via SMS.
  • Automated move-in & move-out checklists.
  • Real-time occupancy metrics.
Tenant communication

Let tenants communicate, pay rent and report issues easily.

SMS, WhatsApp, and USSD built in, so every tenant stays in the loop, smartphone or not.

  • PropMS USSD *789*1800#. 1. I'm a Tenant 2. I'm a Guest 3. Find a home Enter your 4-digit PIN: 1. Report issue 2. Balance 3. Pay Bills Total outstanding: KES 35,000.00 Select bill to pay: 1. Rent KES 35,000.00 2. Pay ahead (other amount) Rent KES 35,000.00 1. Pay full amount STK prompt number: 1. Use 0712 345 678 Select payment network: 1. M-Pesa 2. Airtel Money Send KES 35,000.00 M-Pesa prompt to 254712345678? 1. Confirm STK push sent. Enter your M-Pesa PIN to complete payment. Pay KES 35,000.00 to PropMS? Enter M-PESA PIN:

    08:00

    USSD (*789*1800#)

    Pay rent or report an issue without internet, on any phone, even a kabambe

  • SMS from AFTKNG: Reminder: KES 35,000.00 (rent 35,000) for Sunrise Apartments (Unit: A4) is due on 05/10/2026. Pay via M-Pesa or dial *789*1800#. Thank you. Payment of KES 35,000.00 received for Sunrise Apartments (Unit: A4). Thank you!

    08:00

    SMS Reminders

    Polite rent reminders before the due date and instant payment receipts

  • WhatsApp chat with PropMS: Tenant: Hi. PropMS: Welcome to PropMS 1. I'm a Tenant. Tenant: 1. PropMS: Enter your 4-digit PIN:. Tenant: ••••. PropMS: Sunrise Apartments 1. Report issue 2. Balance 3. Pay Bills. Tenant: 1. PropMS: Select issue: 1. Water 2. Electricity 3. Other. Tenant: 1. PropMS: Your issue has been reported. We'll respond shortly.

    08:00

    WhatsApp Assistant

    Tenants report issues and check balances by chat, any time of day

Payments

You get paid. We keep track. No more reconciliation.

Tenants pay through our USSD or WhatsApp number, and every transaction is automatically matched to the right tenant and unit. No manual spreadsheets, no guessing who sent what.

  • Direct Paybill & Till integration

    Rent is paid out to your own M-Pesa Paybill, Till or phone number.

  • Instant automated SMS receipts

    Tenants immediately receive confirmation with remaining balance.

  • Automated late fee & waiver system

    Polite programmatic reminders without uncomfortable personal confrontations.

Field operations

Plus a caretaker app for the work on the ground.

Your caretaker logs issues, records water and electricity meter readings, and adds prospective tenants, all with a single tap on any basic smartphone.

  • Offline-first Mode

    Works smoothly in basement parking lots and elevators without mobile data.

  • Sub-meter Utility Billing

    Reads each tenant's monthly bill and adds it to the system for tenants to pay.

FAQ

Questions, answered.

Everything you need to know before you sign up, including what to have ready.

Getting started

What do I need to get set up?

Setup takes about three minutes. It helps to have these ready:

  • Your property's name and how many units it has
  • Your tenants' names, phone numbers, units, monthly rent and lease start dates (a spreadsheet is fine)
  • The M-Pesa Paybill, Till or phone number rent should be paid out to
  • Your caretaker's name and phone number (optional)

Don't have something yet? Skip that step and finish it later from your dashboard.

What do I need to sign up?

Just your name, phone number, email address and a password. Creating an account is free and there's nothing to pay today.

Can I import my tenants from a spreadsheet?

Yes. Download our template, add one tenant per row, and upload it. Everyone is added in one go.

Can I finish setting up later?

Yes. Every step can be skipped, and your progress is saved. Your dashboard shows a "Finish setting up" checklist that takes you straight back to whatever is left, on any device.

Rent and tenants

How do tenants pay rent?

By M-Pesa. They dial *789*1800#, choose Pay Bills and confirm the M-Pesa prompt on their phone. Every payment is matched to the right tenant and unit automatically, and they get an SMS receipt.

Do my tenants or guests need a smartphone or internet?

No. They can pay and report issues by dialling *789*1800# on any phone, even a basic kabambe, and they get reminders and receipts by SMS. Those with WhatsApp can use our WhatsApp assistant too.

Does PropMS send rent reminders?

Yes. Tenants get polite SMS reminders before rent is due, and a receipt as soon as they pay.

Where does the money go?

Straight to your own M-Pesa Paybill, Till or phone number. You choose it during setup, or later in Settings → Payment Integration, and can change it any time.

Can my caretaker or property manager use PropMS?

Yes. Invite them with their name and phone number and they get their own portal at caretaker.propertyms.org. They sign in with their phone number and a PIN, and only see the properties you assign to them.

Pricing and account

How much does PropMS cost?

There's no charge to sign up or set up. After that:

  • Standard, up to 30 units: KES 7,000 a month
  • Growing, 31 to 50 units: KES 12,000 a month
  • More than 50 units: we'll put together a custom quote

Plans are billed at the end of each month (on the 28th) via M-Pesa, and setup help is included.

Can I cancel?

Yes, any time. Email info@propertyms.org and we'll take care of it.

Email info@propertyms.org

Is my data safe?

Your data is only used to run PropMS for you. We never sell it, and caretakers and property managers only see the properties you assign to them. Our Privacy Policy explains exactly what we collect and why.

Read the Privacy Policy

No credit card required • Setup in 15 minutes

Ready to manage your rentals bila stress?

Join thousands of Kenyan property owners who spend less time chasing rent and more time growing their portfolio.

Rated 4.9/5 by 350+ Nairobi landlords on Google Reviews