Trusted by landlords in Nairobi, Mombasa & Kisumu. M-Pesa rent matched to the right tenant. SMS rent reminders & receipts, sent for you. Long-term rentals and BnBs in one dashboard. A caretaker app for the work on the ground. Built in Kenya, for Kenyan property owners

Manage every property you own, bila stress.

Long-term rentals, short stays, or both. Rent, bookings, bills and tenants in one reliable place.

What do you manage?

  • Active Helpline
  • Real-time Updates
Rentals + short stays

Switch between rentals and BnB in one click.

Long-term rentals and short stays live in one account. Flip between the Rental and BnB workspaces from the top bar, and each opens its own dashboard, built for how that business runs.

  • One login for both workspaces, with no second account to manage

  • Tenants, leases and rent on one side; guests, bookings and unit bills on the other

  • Your team, payout details and settings stay the same whichever side you're on

Tenant & guest communication

Tenants and guests, always in the loop.

The same USSD, SMS and WhatsApp channels work for long-term tenants and short-stay guests, smartphone or not.

  • PropMS USSD *789*1800#. 1. I'm a Tenant 2. I'm a Guest 3. Find a home Enter your 4-digit PIN: 1. Report issue 2. Balance 3. Pay Bills Total outstanding: KES 35,000.00 Select bill to pay: 1. Rent KES 35,000.00 2. Pay ahead (other amount) Rent KES 35,000.00 1. Pay full amount Send KES 35,000.00 M-Pesa prompt to 254712345678? 1. Confirm STK push sent. Enter your M-Pesa PIN to complete payment. Pay KES 35,000.00 to PropMS? Enter M-PESA PIN:

    08:00

    USSD (*789*1800#)

    Tenants pay rent and guests pay bookings without internet, on any phone

  • SMS from AFTKNG: Reminder: KES 35,000.00 (rent 35,000) for Sunrise Apartments (Unit: A4) is due on 05/10/2026. Pay via M-Pesa or dial *789*1800#. Thank you. Payment of KES 35,000.00 received for Sunrise Apartments (Unit: A4). Thank you! Payment of KES 12,000.00 received for Ocean View (Studio 2). Thank you! Hi Jane, your stay at Ocean View (Studio 2) starts today! Check-in begins from 14:00. Ref: BNB-2026-483920. Safe travels!

    08:00

    SMS Reminders & Receipts

    Rent reminders for tenants, check-in details for guests, receipts for both

  • WhatsApp chat with PropMS: Tenant: Hi. PropMS: Welcome to PropMS 1. I'm a Tenant 2. I'm a Guest. Tenant: 1. PropMS: Enter your 4-digit PIN:. Tenant: ••••. PropMS: Sunrise Apartments 1. Report issue 2. Balance 3. Pay Bills. Tenant: 1. PropMS: Select issue: 1. Water 2. Electricity 3. Other. Tenant: 1. PropMS: Your issue has been reported. We'll respond shortly.

    08:00

    WhatsApp Assistant

    Tenants and guests report issues and check balances by chat, any time

Payment integration

One payout setup for rent and bookings.

Connect where you want to be paid once. Rent from tenants and booking payments from guests are forwarded there automatically, whichever workspace they come from.

  • Receive funds on your M-Pesa Paybill, Till or phone number

  • Rent and booking payments land in the same account, with no separate setup for BnB

  • Set it up in Settings → Payment Integration and change it any time

Your team on the ground

Caretakers and property managers stay in the loop.

Your caretakers on rentals and property managers on BnBs get their own portal on their phone, with access to only the properties you assign them.

  • Caretaker portal for rentals

    Add tenants, record payments, log issues and follow up on overdue rent from the building.

  • Property manager portal for BnB

    See today's check-ins and check-outs, add guests and handle issues between stays.

  • You decide who sees what

    Assign each person to specific properties. They sign in with their phone number and PIN.

08:00
Sunrise ApartmentsCARETAKER
📅 Thursday 1 October

Good morning, Peter 👋

Here's what needs your attention today.

OVERVIEW & FOLLOW-UPS

ACTIVE TENANTS

17

Occupied units

VACANT UNITS

3

Available

OVERDUE PAYMENTS

4

Action needed

OPEN ISSUES

0

All clear ✓

QUICK ACTIONS

Add Tenant
Log Issue
Payment Reminder
Messages
DashboardIssuesTenantsMessages
Caretaker · Sunrise Apartments
08:00
Ocean ViewPROPERTY MANAGER
📅 Thursday 1 October

Good morning, Amina 👋

Here's what needs your attention today.

OVERVIEW & FOLLOW-UPS

VACANT UNITS

1

Available

CHECK-INS TODAY

2

Expected today

CHECK-OUTS TODAY

1

Departing today

OPEN ISSUES

1

Needs attention

QUICK ACTIONS

Add Guest
Maintenance
Send Reminder
Messages
DashboardIssuesBookingsMessages
Property manager · Ocean View
FAQ

Questions, answered.

Everything you need to know before you sign up, including what to have ready.

Getting started

What do I need to get set up?

Setup takes about four minutes. It helps to have these ready:

  • Each property's name and how many units it has, and whether it's a long-term rental or a short stay
  • For your rentals: your tenants' names, phone numbers, units, monthly rent and lease start dates (a spreadsheet is fine)
  • For your BnBs: a list of your units, whether each is owned or rented, and their monthly bills
  • The M-Pesa Paybill, Till or phone number payments should go to
  • Your caretaker's or property manager's name and phone number (optional)

Don't have something yet? Skip that step and finish it later from your dashboard.

What do I need to sign up?

Just your name, phone number, email address and a password. Creating an account is free and there's nothing to pay today.

Do I need two accounts for my rentals and my BnB?

No. One account covers both. Switch between the Rental and BnB workspaces from the top bar, and each has its own dashboard built for how that business runs.

Can I finish setting up later?

Yes. Every step can be skipped, and your progress is saved. Your dashboard shows a "Finish setting up" checklist that takes you straight back to whatever is left, on any device.

Payments and tenants

Do rent and booking payments go to the same place?

Yes. Set up where you want to be paid once, and rent from tenants and booking payments from guests are both paid out there.

Do my tenants or guests need a smartphone or internet?

No. They can pay and report issues by dialling *789*1800# on any phone, even a basic kabambe, and they get reminders and receipts by SMS. Those with WhatsApp can use our WhatsApp assistant too.

Can my caretaker or property manager use PropMS?

Yes. Invite them with their name and phone number and they get their own portal at caretaker.propertyms.org. They sign in with their phone number and a PIN, and only see the properties you assign to them.

Pricing and account

How much does PropMS cost?

There's no charge to sign up or set up. After that:

  • Standard, up to 30 units: KES 7,000 a month
  • Growing, 31 to 50 units: KES 12,000 a month
  • More than 50 units: we'll put together a custom quote

Plans are billed at the end of each month (on the 28th) via M-Pesa, and setup help is included.

Can I cancel?

Yes, any time. Email info@propertyms.org and we'll take care of it.

Email info@propertyms.org

Is my data safe?

Your data is only used to run PropMS for you. We never sell it, and caretakers and property managers only see the properties you assign to them. Our Privacy Policy explains exactly what we collect and why.

Read the Privacy Policy

Rentals, BnBs or both, bila stress.

Join thousands of Kenyan property owners and hosts who save 15+ hours every month on management and reconciliation.

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