Trusted by landlords in Nairobi, Mombasa & Kisumu. M-Pesa rent matched to the right tenant. SMS rent reminders & receipts, sent for you. Long-term rentals and BnBs in one dashboard. A caretaker app for the work on the ground. Built in Kenya, for Kenyan property owners

Manage every property you own, bila stress.

Long-term rentals, short stays, or both. Rent, bookings, bills and tenants in one reliable place.

What do you manage?

  • Active Helpline
  • Real-time Updates
For BnB hosts

Manage every booking instantly.

See all your bookings, check-ins and occupancy at a glance, and know exactly how your BnB is performing.

  • Unified calendar syncing Airbnb, Booking.com & direct guests
  • Automated keyless check-in codes sent 2 hours before arrival
  • Live ADR & RevPAR tracking tailored for Nairobi hotspots
Guest communication

Guests pay, check in and get help from any phone.

USSD, SMS and WhatsApp built in, so guests settle bookings by M-Pesa, get their check-in details and report issues without downloading an app.

  • PropMS USSD *789*1800#. 1. I'm a Tenant 2. I'm a Guest 3. Find a home 1. Report issue 2. Balance 3. Pay booking Booking BNB-2026-483920 Outstanding: KES 12,000.00 1. Pay full amount STK prompt number: 1. Use 0712 345 678 Select payment network: 1. M-Pesa 2. Airtel Money Send KES 12,000.00 M-Pesa prompt to 254712345678? 1. Confirm STK push sent. Enter your M-Pesa PIN to complete payment. Pay KES 12,000.00 to PropMS? Enter M-PESA PIN:

    08:00

    USSD (*789*1800#)

    Guests pay for their booking or report an issue without internet, on any phone

  • SMS from AFTKNG: Payment of KES 12,000.00 received for Ocean View (Studio 2). Thank you! Hi Jane, your stay at Ocean View (Studio 2) starts today! Check-in begins from 14:00. Ref: BNB-2026-483920. Safe travels!

    08:00

    SMS Updates

    Instant payment receipts and check-in details on the day of arrival

  • WhatsApp chat with PropMS: Tenant: Hi. PropMS: Welcome to PropMS 1. I'm a Tenant 2. I'm a Guest. Tenant: 2. PropMS: Ocean View (Studio 2) 1. Report issue 2. Balance 3. Pay booking. Tenant: 1. PropMS: Select issue: 1. Water 2. Electricity 3. Other. Tenant: 2. PropMS: Your issue has been reported. We'll respond shortly.

    08:00

    WhatsApp Assistant

    Guests report issues and check what they owe by chat, day or night

NEWCost intelligence

Know what every unit costs you.

See every bill and running cost per unit, set reminders and get an SMS before anything is due. Guests get automated messages about their stay, so you don't have to.

  • Real-time unit profit margin tracking

    Direct deduction of electricity, water and cleaning fees from gross booking payouts.

  • Pre-due SMS reminder alerts

    Never let internet cut off on an active guest or power run out midway through a stay.

  • Hands-free guest messaging engine

    Automated key codes, house rules, and check-out reminders sent via WhatsApp and SMS.

Ground operations

Plus a portal for the team on the ground.

Cleaners and caretakers update check-ins, report issues and record bills from their phones.

  • Turnover Cleaning Checklist

    Housekeeping logs fresh linens, restocking, and room readiness with photo proofs.

  • Key Handover & Inspection

    Instant log when keys are handed over or smart door lock PINs are refreshed.

  • Sub-meter Reading & Token Top-up

    Snap KPLC tokens and utility meters between stays to verify consumption.

FAQ

Questions, answered.

Everything you need to know before you sign up, including what to have ready.

Getting started

What do I need to get set up?

Setup takes about four minutes. It helps to have these ready:

  • Your property's name and how many units it has
  • A list of your units: each one's name, whether you own it or rent it from a landlord (and the monthly rent), and its monthly bills such as water and electricity
  • The M-Pesa Paybill, Till or phone number booking payments should be paid out to
  • Your property manager's name and phone number (optional)

Don't have something yet? Skip that step and finish it later from your dashboard.

What do I need to sign up?

Just your name, phone number, email address and a password. Creating an account is free and there's nothing to pay today.

I have a lot of units. Do I have to add them one by one?

No. Download our units template, fill it in, and upload it. You can also add just a few now and the rest later, however many your property has.

Do I need to add guests during setup?

No. You can add a guest who's already staying if you like, but new bookings are usually made later from the Bookings page.

Can I finish setting up later?

Yes. Every step can be skipped, and your progress is saved. Your dashboard shows a "Finish setting up" checklist that takes you straight back to whatever is left, on any device.

Guests and bookings

How do guests pay?

By M-Pesa. They can dial *789*1800# and pay their booking, or you can send an M-Pesa prompt to their phone. Payments are recorded against the booking automatically and guests get an SMS receipt.

Do my tenants or guests need a smartphone or internet?

No. They can pay and report issues by dialling *789*1800# on any phone, even a basic kabambe, and they get reminders and receipts by SMS. Those with WhatsApp can use our WhatsApp assistant too.

Can I track what each unit costs me?

Yes. Record each unit's water, electricity and any other monthly bills, get SMS reminders before they're due, and see what every unit costs you against what it earns.

Where does the money go?

Straight to your own M-Pesa Paybill, Till or phone number. You choose it during setup, or later in Settings → Payment Integration, and can change it any time.

Can my caretaker or property manager use PropMS?

Yes. Invite them with their name and phone number and they get their own portal at caretaker.propertyms.org. They sign in with their phone number and a PIN, and only see the properties you assign to them.

Pricing and account

How much does PropMS cost?

There's no charge to sign up or set up. After that:

  • Standard, up to 30 units: KES 7,000 a month
  • Growing, 31 to 50 units: KES 12,000 a month
  • More than 50 units: we'll put together a custom quote

Plans are billed at the end of each month (on the 28th) via M-Pesa, and setup help is included.

Can I cancel?

Yes, any time. Email info@propertyms.org and we'll take care of it.

Email info@propertyms.org

Is my data safe?

Your data is only used to run PropMS for you. We never sell it, and caretakers and property managers only see the properties you assign to them. Our Privacy Policy explains exactly what we collect and why.

Read the Privacy Policy

No credit card required • Setup in 15 minutes

Ready to run your BnB bila stress?

Join thousands of Kenyan property owners who spend less time chasing rent and more time growing their portfolio.

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