Trusted by landlords in Nairobi, Mombasa & Kisumu. M-Pesa rent matched to the right tenant. SMS rent reminders & receipts, sent for you. Long-term rentals and BnBs in one dashboard. A caretaker app for the work on the ground. Built in Kenya, for Kenyan property owners
Manage every property you own, bila stress.
The back office: every booking on one calendar, unit bills and reminders, M-Pesa payments and your property manager.
What do you manage?
- Active Helpline
- Real-time Updates
Every booking in one calendar, wherever it came from.
Record bookings from Airbnb, Booking.com, WhatsApp, phone calls and walk-ins on one day-by-day calendar, each tagged with where it came from. You and your property manager always know which units are taken tonight and who arrives tomorrow.
- A day-by-day calendar for every unit, with each booking tagged Airbnb, Booking.com, direct or walk-in
- Guests get your check-in message by SMS on the morning they arrive
- See occupancy, income and which channel earns you the most
Guests pay, check in and get help from any phone.
Guests who book with you directly pay by M-Pesa, either by dialling *789*1800# on any phone or through a payment prompt you send. The payment is matched to their booking and they get an SMS receipt. Guests can report a problem by USSD or WhatsApp, with no app to download.
Never miss rent to your landlord, or a water, Wi-Fi or trash bill.
Hosting in apartments you rent? Add each unit's bills (rent to your landlord, service charge, water, electricity, Wi-Fi, trash) with the due date and how often it repeats. PropMS texts a reminder before each one is due, to you, your property manager or anyone you choose, and keeps a record of what's been paid.
Every bill, per unit, with its due date
Monthly, quarterly, yearly or one-off. Mark bills as paid by M-Pesa, cash or card and keep the history.
SMS reminders before they're due
Choose how many days before, and who gets them. No more alarms on your phone.
What each unit really earns
Booking income minus that unit's bills, so you can see which units make money and which don't.
Your property manager runs the ground from their phone.
Invite them with their phone number. They sign in at caretaker.propertyms.org with a PIN and see only the properties you assign them, with no need to call you for every update.
Today's arrivals and departures
See who checks in and out today, and add walk-in guests so the calendar stays right.
Issues, logged and followed up
Report a broken shower or power cut and track it until it's fixed.
Bill reminders reach them too
Add them to a unit's reminders so water, Wi-Fi and tokens are paid before guests notice.
Questions, answered.
Everything you need to know before you sign up, including what to have ready.
Getting started
What do I need to get set up?
Setup takes about four minutes. It helps to have these ready:
- Your property's name and how many units it has
- A list of your units: each one's name, whether you own it or rent it from a landlord (and the monthly rent), and its monthly bills such as water and electricity
- The M-Pesa Paybill, Till or phone number booking payments should be paid out to
- Your property manager's name and phone number (optional)
Don't have something yet? Skip that step and finish it later from your dashboard.
What do I need to sign up?
Just your name, phone number, email address and a password. Creating an account is free and there's nothing to pay today.
I have a lot of units. Do I have to add them one by one?
No. Download our units template, fill it in, and upload it. You can also add just a few now and the rest later, however many your property has.
Do I need to add guests during setup?
No. You can add a guest who's already staying if you like, but new bookings are usually made later from the Bookings page.
Can I finish setting up later?
Yes. Every step can be skipped, and your progress is saved. Your dashboard shows a "Finish setting up" checklist that takes you straight back to whatever is left, on any device.
Guests and bookings
How do guests pay?
By M-Pesa. They can dial *789*1800# and pay their booking, or you can send an M-Pesa prompt to their phone. Payments are recorded against the booking automatically and guests get an SMS receipt.
Do my tenants or guests need a smartphone or internet?
No. They can pay and report issues by dialling *789*1800# on any phone, even a basic kabambe, and they get reminders and receipts by SMS. Those with WhatsApp can use our WhatsApp assistant too.
Where does the money go?
Straight to your own M-Pesa Paybill, Till or phone number. You choose it during setup, or later in Settings → Payment Integration, and can change it any time.
Can my caretaker or property manager use PropMS?
Yes. Invite them with their name and phone number and they get their own portal at caretaker.propertyms.org. They sign in with their phone number and a PIN, and only see the properties you assign to them.
Using PropMS with Airbnb & Booking.com
Do I still need Airbnb or Booking.com?
Yes, keep them. PropMS doesn't list your units or find guests for you. It's the back office for the bookings you already get: every booking from Airbnb, Booking.com, WhatsApp, phone calls and walk-ins goes on one calendar, with the bills, payments and your property manager around it.
I rent the apartments I host in. Can PropMS remind me to pay my landlord?
Yes. Add the rent you pay your landlord as a bill on that unit, with its due date, and PropMS sends you an SMS reminder before it's due. Do the same for service charge, water, electricity, Wi-Fi and trash.
Can I track what each unit costs me?
Yes. Add each unit's bills with their due dates and how often they repeat (monthly, quarterly, yearly or one-off). You choose how many days before each one you're reminded by SMS, and who else gets the reminder, such as your property manager. Mark bills as paid by M-Pesa, cash or card, and see what every unit costs you against what it earns.
Can I see what I earn from Airbnb, Booking.com and direct guests?
Yes. Every booking you record is tagged with where it came from, so you can see occupancy, income and which channel earns you the most, for each unit and across all of them.
Pricing and account
How much does PropMS cost?
There's no charge to sign up or set up. After that:
- Standard, up to 30 units: KES 7,000 a month
- Growing, 31 to 50 units: KES 12,000 a month
- More than 50 units: we'll put together a custom quote
Your PropMS subscription is billed at the end of each month (on the 28th) via M-Pesa, and setup help is included.
Can I cancel?
Yes, any time. Email info@propertyms.org and we'll take care of it.
Is my data safe?
Your data is only used to run PropMS for you. We never sell it, and caretakers and property managers only see the properties you assign to them. Our Privacy Policy explains exactly what we collect and why.
Free to sign up • Set up in minutes
Ready to run your BnB bila stress?
Keep getting guests from Airbnb, Booking.com and WhatsApp. Let PropMS keep track of the bookings, the bills and the money.
Built in Kenya, for Kenyan BnB hosts